CourseWikia com Empathy for Customer Service Professionals 2023 | E8C190E12297D8815A642330C09B26BA2F998E86

CourseWikia com Empathy for Customer Service Professionals 2023

Name	[ CourseWikia.com ] Empathy for Customer Service Professionals (2023)	DOWNLOAD Copy Link Trouble downloading? see How To
Total Size	73.3 MB
Total Files	21
Hash	E8C190E12297D8815A642330C09B26BA2F998E86

/
Get Bonus Downloads Here.url	0.2 KB
/01 - Introduction/
01 - Customers remember how you make them feel.mp4	4.8 MB
01 - Customers remember how you make them feel.srt	1.6 KB
/.../02 - 1. Why Empathy in Customer Service Matters/
01 - Explore the role of empathy in customer service.mp4	11.6 MB
01 - Explore the role of empathy in customer service.srt	4.2 KB
/.../03 - 2. Empathy The Secret to a Great Customer Experience/
01 - Be an empathic customer service professional.mp4	13.3 MB
01 - Be an empathic customer service professional.srt	5.2 KB
02 - If genuine empathy is hard for you, try this.mp4	9.2 MB
02 - If genuine empathy is hard for you, try this.srt	3.8 KB
/.../04 - 3. Build Your Empathy Quotient/
01 - Would you say that to your grandmother.mp4	7.3 MB
01 - Would you say that to your grandmother.srt	3.2 KB
/.../05 - 4. Apply Empathy to Your Customer Support Tool Kit/
01 - Diffuse anger with empathy.mp4	8.5 MB
01 - Diffuse anger with empathy.srt	3.8 KB
02 - Use empathy to your advantage in customer support.mp4	6.8 MB
02 - Use empathy to your advantage in customer support.srt	2.9 KB
03 - Convey empathy when things go wrong for the customer.mp4	6.8 MB
03 - Convey empathy when things go wrong for the customer.srt	3.6 KB
/06 - Conclusion/
01 - Continue to cultivate your empathy skills.mp4	4.9 MB
01 - Continue to cultivate your empathy skills.srt	1.8 KB
/~Get Your Files Here !/
Bonus Resources.txt	0.4 KB
/.../Ex_Files_Empathy_for_Customer_Service_Professionals/Exercise Files/
Empathy Statements.pdf	42.6 KB
Total files 21