CourseWikia com Linkedin Service Excellence How to Exceed Expectations Every Time

CourseWikia com Linkedin Service Excellence How to Exceed Expectations Every Time

Name	[ CourseWikia.com ] Linkedin - Service Excellence - How to Exceed Expectations Every Time	DOWNLOAD Copy Link
Total Size	199.9 MB
Total Files	42
Last Seen	2024-07-08 23:59
Hash	FD211B34232BD3020A3AEBA8C706765D1D9B2B6A

/
Get Bonus Downloads Here.url	0.2 KB
/01 - Introduction/
01 - Service-first culture.mp4	4.7 MB
01 - Service-first culture.srt	2.0 KB
/.../02 - 1. Exceptional Service Starts Inside/
01 - Exceeding expectations.mp4	9.3 MB
01 - Exceeding expectations.srt	3.9 KB
02 - Exceptional service cultures.mp4	12.7 MB
02 - Exceptional service cultures.srt	5.6 KB
03 - Customer experience.mp4	10.9 MB
03 - Customer experience.srt	5.2 KB
/.../03 - 2. Three Key Service Messages/
01 - Service is your purpose.mp4	12.7 MB
01 - Service is your purpose.srt	4.5 KB
02 - Good isn't good enough.mp4	12.0 MB
02 - Good isn't good enough.srt	5.5 KB
03 - News travels fast.mp4	9.0 MB
03 - News travels fast.srt	3.6 KB
/.../04 - 3. Discovering Customers' Expectations/
01 - Uncovering expectations.mp4	12.3 MB
01 - Uncovering expectations.srt	5.7 KB
02 - Surpassing expectations.mp4	10.9 MB
02 - Surpassing expectations.srt	4.2 KB
/.../05 - 4. Anticipating Customers' Needs/
01 - The partnership mindset.mp4	14.4 MB
01 - The partnership mindset.srt	5.2 KB
02 - Finding the yes.mp4	12.8 MB
02 - Finding the yes.srt	4.3 KB
/.../06 - 5. Connecting with Customers/
01 - Average vs. exceptional.mp4	12.5 MB
01 - Average vs. exceptional.srt	4.1 KB
02 - A service mindset.mp4	10.0 MB
02 - A service mindset.srt	3.7 KB
03 - Consistency matters.mp4	10.6 MB
03 - Consistency matters.srt	4.4 KB
/.../07 - 6. The Extra Mile/
01 - Extra mile opportunities.mp4	14.8 MB
01 - Extra mile opportunities.srt	5.2 KB
02 - Leveraging extra miles.mp4	10.5 MB
02 - Leveraging extra miles.srt	3.6 KB
/.../08 - 7. Following Through/
01 - Closing the loop.mp4	14.3 MB
01 - Closing the loop.srt	5.4 KB
/09 - Conclusion/
01 - Think big, start small.mp4	5.2 MB
01 - Think big, start small.srt	1.9 KB
/~Get Your Files Here !/
Bonus Resources.txt	0.4 KB
/.../Ex_Files_Service_Excellence_Exceed_Expectations/Exercise Files/
Discovering_Customer_Expectations_Worksheet.pdf	74.4 KB
Exceptional_Service_Culture_Checklist.pdf	66.1 KB
Resources.pdf	92.4 KB
Seven_Ways_to_Follow_Up_with_Customer_Checklist.pdf	65.9 KB
Total files 42