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Download Customer Service Fundamentals {AceMerlin}

Customer Service Fundamentals AceMerlin

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Customer Service Fundamentals {AceMerlin}

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Total Size

829.8 MB

Total Files

38

Hash

639E8C4BA5AC7E16C33ED5BB47263B7B8DF83630

/1 The Value of Understanding Customer Service/

151583_01_04_MM30_Creating-2014-04-07-23-15-04.mp4

48.7 MB

151583_01_01_MM30_Define-2014-04-07-23-14-55.mp4

39.7 MB

151583_01_05_MM30_Seeing-2014-04-07-23-15-07.mp4

36.8 MB

151583_01_03_MM30_Identity-2014-04-07-23-15-02.mp4

33.2 MB

151583_01_02_MM30_Value-2014-04-07-23-14-59.mp4

31.8 MB

/3 Exceeding Epectations/

151583_03_05_MM30_Managing-2014-04-07-23-15-49.mp4

47.9 MB

151583_03_06_MM30_ExtraMile-2014-04-07-23-15-53.mp4

46.8 MB

151583_03_03_MM30_Barriers-2014-04-07-23-15-41.mp4

42.9 MB

151583_03_02_MM30_ActiveListening-2014-04-07-23-15-38.mp4

41.1 MB

151583_03_04_MM30_Emotional-2014-04-07-23-15-45.mp4

38.0 MB

151583_03_01_MM30_Focusing-2014-04-07-23-15-34.mp4

27.0 MB

151583_03_06_MM30_ExtraMile-2014-04-07-23-15-54.mp4

14.3 MB

151583_03_07_MM30_PracticeExceed-2014-04-07-23-15-56.mp4

5.1 MB

/2 Building Rapport/

151583_02_03_MM30_InPerson-2014-04-07-23-15-18.mp4

35.5 MB

151583_02_01_MM30_Rapport-2014-04-07-23-15-11.mp4

34.9 MB

151583_02_04_MM30_Phone-2014-04-07-23-15-21.mp4

31.9 MB

151583_02_07_MM30_PractileBuild-2014-04-07-23-15-31.mp4

29.3 MB

151583_02_02_MM30_Techniques-2014-04-07-23-15-15.mp4

27.3 MB

151583_02_06_MM30_StartConvo-2014-04-07-23-15-28.mp4

25.0 MB

151583_02_05_MM30_Email-2014-04-07-23-15-25.mp4

19.9 MB

/4 Solving Problems/

151583_04_05_MM30_Diffusing-2014-04-07-23-16-46.mp4

17.1 MB

151583_04_01_MM30_Resolution-2014-04-07-23-16-35.mp4

13.4 MB

151583_04_06_MM30_Empathizing-2014-04-07-23-16-51.mp4

13.3 MB

151583_04_02_MM30_Ownership-2014-04-07-23-16-38.mp4

12.7 MB

151583_04_07_MM30_Anchoring-2014-04-07-23-16-54.mp4

11.6 MB

151583_04_08_MM30_PracticeSolve-2014-04-07-23-16-58.mp4

11.6 MB

151583_04_03_MM30_Expanding-2014-04-07-23-16-40.mp4

10.5 MB

151583_04_04_MM30_Prevent-2014-04-07-23-16-43.mp4

10.0 MB

/5 Measuring Your Success/

151583_05_02_MM30_Data-2014-04-07-23-21-26.mp4

14.5 MB

151583_05_03_MM30_Feedback-2014-04-07-23-21-31.mp4

11.4 MB

151583_05_01_MM30_CustomerReview-2014-04-07-23-21-20.mp4

10.4 MB

151583_05_04_MM30_Employees-2014-04-07-23-21-36.mp4

9.1 MB

/6 Wrap-Up/

151583_06_02_MM30_ActionPlan-2014-04-07-23-17-31.mp4

8.8 MB

151583_06_01_MM30_Earning-2014-04-07-23-17-26.mp4

7.9 MB

/0 Introduction/

151583_00_01_WL30_Welcome-2014-04-07-23-14-50.mp4

7.8 MB

151583_00_02_MM30_Exercise-2014-04-07-23-14-53.mp4

2.4 MB

/Exercise Files/

Ex_Files_Cust_Serv_Fund.zip

449.1 KB

/

AceMerlin.Torrents.nfo

4.9 KB

 

Total files 38


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