DevCourseWeb com Udemy Certification in Customer Relationship Management CRM

DevCourseWeb com Udemy Certification in Customer Relationship Management CRM

Name	[ DevCourseWeb.com ] Udemy - Certification in Customer Relationship Management (CRM)	DOWNLOAD Copy Link
Total Size	3.3 GB
Total Files	67
Last Seen	2024-11-19 23:43
Hash	A68BA2E3FBCC22CC0C1CD91BB4082765567E3650

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Get Bonus Downloads Here.url	0.2 KB
/.../1. Introduction to CRM/
1. Introduction to CRM.mp4	37.8 MB
2. Scope of CRM.mp4	32.3 MB
3. Evaluation of CRM.mp4	18.6 MB
4. TPA.mp4	52.1 MB
5. Customer value.mp4	22.8 MB
/.../10. Case Study and Process/
1. Case Study on CRM Implementation.html	5.1 KB
2. Case Study on CRM usage benefits.html	4.8 KB
3. Different CRM software and details.html	4.3 KB
4. Step by step detailed process to Implement CRM.html	5.2 KB
5. Templates and Formats used in CRM.html	4.6 KB
/.../2. CRM Types and Components/
1. CRM components.mp4	79.7 MB
2. Analytical, Collaborative CRM.mp4	46.4 MB
3. CRM technology components.mp4	45.1 MB
4. Customer value.mp4	66.2 MB
5. CSV.mp4	86.6 MB
/.../3. Customer and Consumer/
1. Customer Profitability.mp4	78.2 MB
2. Consumer complaints.mp4	63.5 MB
3. Customer retention,acquisition,expectation.mp4	257.6 MB
4. Customer retention,acquisition,expectation 2.mp4	10.2 MB
5. Negative and Positive retention.mp4	118.2 MB
/.../4. Different Processes and Methods/
1. Closed loop marketing.mp4	50.4 MB
10. The art of supervising.mp4	40.5 MB
2. 360 marketing.mp4	73.4 MB
3. Hierarchical methods.mp4	41.1 MB
4. Decision trees.mp4	33.9 MB
5. Decision trees contd 2.mp4	38.8 MB
6. Cross selling and up selling.mp4	113.6 MB
7. Customer relationship technology.mp4	90.1 MB
8. Front office management.mp4	76.5 MB
9. Job analysis and job description.mp4	77.4 MB
/.../5. ECRM and ERP/
1. ECRM.mp4	89.5 MB
2. Challenges of Ecrm.mp4	83.3 MB
3. Key CRM features.mp4	41.2 MB
4. ERP and CRM.mp4	28.8 MB
5. SCM and CRM.mp4	57.4 MB
6. Barriers to internet adoption.mp4	27.0 MB
/6. Customer Profiling/
1. Managing customer relationship.mp4	52.1 MB
2. Email marketing data.mp4	56.0 MB
3. Social media.mp4	60.1 MB
4. Customer experience management.mp4	42.6 MB
5. Customer experience.mp4	38.2 MB
6. Customer profile.mp4	63.2 MB
7. STP.mp4	29.5 MB
8. Repositioning.mp4	32.2 MB
9. Delivering customer offer.mp4	70.5 MB
/.../7. Strategy and Framework/
1. CRM strategy.mp4	70.3 MB
2. Customer system life cycle.mp4	37.3 MB
3. Building blocks of CRM.mp4	48.6 MB
4. CRM measurement.mp4	65.1 MB
5. Balanced score.mp4	45.7 MB
6. Customer privacy.mp4	19.4 MB
7. Privacy.mp4	44.0 MB
8. Need for legislation.mp4	37.5 MB
/8. Data Management/
1. Data protection and verification.mp4	31.3 MB
2. Data protection and verification contd.mp4	35.8 MB
3. Data collection.mp4	64.8 MB
4. Data Processing.mp4	32.3 MB
5. Data storage.mp4	33.9 MB
6. Privacy a global approach.mp4	55.7 MB
7. Markets in privacy.mp4	56.5 MB
8. Data banks.mp4	14.1 MB
9. Personal information.mp4	70.8 MB
/9. Automation/
1. Critical success factors.mp4	24.1 MB
2. Sales automation.mp4	25.7 MB
3. Benefits of Sales force automation.mp4	19.2 MB
/~Get Your Files Here !/
Bonus Resources.txt	0.4 KB
Total files 67