DevCourseWeb com Udemy Mb 230 Microsoft Dynamics 365 Customer Service Mastery

DevCourseWeb com Udemy Mb 230 Microsoft Dynamics 365 Customer Service Mastery

Name	[ DevCourseWeb.com ] Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery	DOWNLOAD Copy Link Trouble downloading? see How To
Total Size	836.6 MB
Total Files	26
Last Seen	2025-08-15 23:33
Hash	ADC002E191EAAF95FDF0A247AC8CC1F19419D047

/
Get Bonus Downloads Here.url	0.2 KB
/.../1 - Introduction to Customer Service/
1 - Introduction.mp4	47.1 MB
2 - Creating a Trial account.mp4	41.4 MB
2 - Trial link.txt	0.2 KB
/.../2 - Basic Case Management/
3 - Case Walkthrough.mp4	63.3 MB
4 - Case Management.mp4	51.6 MB
5 - Stages in Case Lifecycle.mp4	47.1 MB
6 - Case Status.mp4	24.7 MB
7 - Customer Service Admin Center.mp4	14.5 MB
/.../3 - Advanced Case Management/
8 - Customizing Case Resolution Form.mp4	22.7 MB
/.../4 - Queues Routing Rules/
10 - Routing Rules.mp4	25.4 MB
11 - Converting Activity to Case.mp4	24.0 MB
12 - Subjects.mp4	21.2 MB
9 - Queues.mp4	38.2 MB
/5 - Case Relationships/
13 - Parent Child Cases.mp4	30.4 MB
14 - Merging Cases.mp4	13.1 MB
/6 - Email Configuration/
15 - Email Configuration.mp4	28.1 MB
16 - Automatic Conversion of Emails to Cases.mp4	81.9 MB
/.../7 - Knowledge Base KB Management/
17 - Introduction to Knowledge Base Articles KB Articles.mp4	22.7 MB
18 - Knowledge Base Article creation and resolution.mp4	57.4 MB
19 - KB Article Versions.mp4	74.2 MB
20 - Creating KB Article from a Template.mp4	18.0 MB
21 - Convert Cases to KB Articles.mp4	44.5 MB
22 - KB Article Settings.mp4	24.4 MB
23 - Service Providers.mp4	20.5 MB
/~Get Your Files Here !/
Bonus Resources.txt	0.4 KB
Total files 26