FreeCoursesOnline Me Linkedin Improve Your ITIL Skills FCO | 633E031E00E04EC7C0403D9C78CE684307A62096

FreeCoursesOnline Me Linkedin Improve Your ITIL Skills FCO

Name	[FreeCoursesOnline.Me] [Linkedin] Improve Your ITIL® Skills [FCO]	DOWNLOAD Copy Link Trouble downloading? see How To
Total Size	876.3 MB
Total Files	170
Last Seen	2025-07-18 23:36
Hash	633E031E00E04EC7C0403D9C78CE684307A62096

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How you can help Team-FTU.txt	0.2 KB
/0. Introduction/
1. Welcome.mp4	7.5 MB
2. What you should know.mp4	1.2 MB
/.../1. ITIL Foundation Concepts/
1. Services and service management.mp4	4.2 MB
2. The service lifecycle.mp4	4.5 MB
3. Service management terminology, principles, and models.mp4	4.6 MB
4. Service management processes and functions.mp4	2.2 MB
5. Service management roles.mp4	1.1 MB
6. Service management technology and architecture.mp4	1.7 MB
/.../10. Apply Service Management Technology and Architecture/
1. Service management technology and architecture.mp4	1.1 MB
2. Scope of automation.mp4	1.4 MB
3. Tooling.mp4	1.9 MB
4. Reduce variation by simplification and automation.mp4	1.9 MB
5. Service analytics.mp4	1.5 MB
6. Event management techniques.mp4	1.7 MB
/.../2. Seven Ways to Apply ITIL Foundation Concepts/
1. Applying ITIL doesn't have to be this way.mp4	4.4 MB
10. Lower transaction costs.mp4	4.1 MB
11. Reflect and act as individuals, teams, and organizations.mp4	6.1 MB
12. Now that we've covered our approach, let's start applying.mp4	1.7 MB
2. The Seven Ways Service management applications.mp4	3.4 MB
3. The Seven Ways A service management manifesto.mp4	9.3 MB
4. Enact and enable outcomes.mp4	13.5 MB
5. Enlighten and empower people.mp4	5.1 MB
6. Lower barriers, increase enablers.mp4	2.7 MB
7. Improve moments of truth.mp4	5.3 MB
8. Bringing the first four ways together.mp4	1.4 MB
9. Root out variation and dependency.mp4	7.6 MB
/.../3. Apply Real-World Examples/
1. Services and service management.mp4	4.2 MB
2. Service management lifecycle.mp4	2.2 MB
3. Service management terminology.mp4	1.8 MB
4. Service management processes.mp4	2.1 MB
5. Service management functions.mp4	2.2 MB
6. Service management roles.mp4	2.0 MB
7. Service management technology and architecture.mp4	2.6 MB
/.../4. Apply Services and Service Management/
1. Services and stakeholders.mp4	2.8 MB
10. Service management capabilities.mp4	2.3 MB
11. Service portfolio.mp4	2.0 MB
12. Service catalog.mp4	1.9 MB
13. Utility and warranty = Value.mp4	2.1 MB
14. Variation, dependencies, and service degradation.mp4	1.5 MB
15. SLAs, OLAs, and UCs.mp4	2.9 MB
2. Services and business services.mp4	1.5 MB
3. Value perception and stakeholder relations.mp4	2.1 MB
4. Hiding the specifics of costs and risks.mp4	3.0 MB
5. Internal and external services, customers, and users.mp4	2.7 MB
6. Core, enabling, option, and enhancing services.mp4	1.6 MB
7. Service assets.mp4	1.7 MB
8. Service parts.mp4	2.1 MB
9. Service features, qualities, and telemetry.mp4	2.4 MB
/.../5. Apply Service Management Lifecycle Concepts/
1. Service strategy.mp4	2.5 MB
2. Service design.mp4	1.9 MB
3. Service transition.mp4	2.2 MB
4. Service operation.mp4	2.1 MB
5. Continual service improvement (CSI).mp4	1.8 MB
/.../6. Apply Service Management Terminology & Key Principles & Models/
1. Why shared terminology is important.mp4	2.8 MB
10. Five aspects of service design.mp4	1.8 MB
11. CSI approach.mp4	1.5 MB
12. CSFs and KPIs.mp4	1.9 MB
13. Baselines.mp4	1.4 MB
14. Technology, process, and service metrics.mp4	1.9 MB
2. Service management terminology, key ,models.mp4	3.7 MB
3. Overall and next-level-down understanding.mp4	2.7 MB
4. A hunting we shall go.mp4	1.9 MB
5. Do something with it.mp4	1.8 MB
6. Where does it hurt.mp4	1.6 MB
7. Key principles and models.mp4	1.4 MB
8. Value creation through services.mp4	1.9 MB
9. People, process, products, and partners.mp4	3.4 MB
/.../7. Apply ITIL Foundation Processes/
1. Service management processes.mp4	594.7 KB
2. Service strategy.mp4	1.3 MB
3. Service design.mp4	1.4 MB
4. Service transition.mp4	1.3 MB
5. Service operation.mp4	2.2 MB
6. CSI approach.mp4	2.1 MB
/.../8. Apply ITIL Foundation Functions/
1. Service desk, application, technology, and IT operations management.mp4	2.6 MB
2. Service desk.mp4	1.6 MB
3. Technical management.mp4	1.7 MB
4. IT operations management.mp4	2.0 MB
5. Application management.mp4	1.8 MB
/.../9. Apply ITIL Roles/
1. Service management roles.mp4	3.7 MB
2. Process owner and process manager.mp4	1.9 MB
3. Service owner.mp4	1.1 MB
4. RACI Responsible and accountable.mp4	2.0 MB
5. RACI Consulted and informed.mp4	2.0 MB
/Conclusion/
1. Next steps.mp4	5.3 MB
2. Additional resources.mp4	18.8 MB
/.../0. Putting ITIL® Into Practice Problem Management Techniques/
1. Welcome (course overview).mp4	40.7 MB
2. Structure of the course.mp4	9.4 MB
/1. Brainstorming/
1. What is it.mp4	1.4 MB
2. Why use it.mp4	3.9 MB
3. Where to use it.mp4	5.9 MB
4. How to do it Steps.mp4	6.5 MB
5. How to do it Example.mp4	6.6 MB
6. Do it.mp4	1.6 MB
7. Review it.mp4	6.8 MB
/2. Ishikawa Diagram/
1. What is it.mp4	4.4 MB
2. Why use it.mp4	5.7 MB
3. Where to use it.mp4	6.3 MB
4. How to do it Steps.mp4	7.8 MB
5. How to do it Example.mp4	5.0 MB
6. Do it.mp4	1.9 MB
7. Review it.mp4	5.4 MB
/.../3. Kepner-Tregoe Root Cause Analysis/
1. What is it.mp4	2.3 MB
2. Why use it.mp4	4.2 MB
3. Where to use it.mp4	4.9 MB
4. How to do it Steps.mp4	4.6 MB
5. How to do it Example.mp4	6.7 MB
6. Do it.mp4	1.3 MB
7. Review it.mp4	5.4 MB
/.../4. Fault Tree Analysis/
1. What is it.mp4	7.7 MB
2. Why use it.mp4	4.5 MB
3. Where to use it.mp4	4.1 MB
4. How to do it Steps.mp4	9.1 MB
5. How to do it Example.mp4	6.1 MB
6. Do it.mp4	1.6 MB
7. Review it.mp4	5.2 MB
/.../5. Component Failure Impact Analysis/
1. What is it.mp4	12.2 MB
2. Why use it.mp4	4.7 MB
3. Where to use it.mp4	4.5 MB
4. How to do it Steps.mp4	6.4 MB
5. How to do it Example.mp4	4.8 MB
6. Do it.mp4	1.6 MB
7. Review it.mp4	5.4 MB
/.../6. Service Outage Analysis/
1. What is it.mp4	1.0 MB
2. Why use it.mp4	2.7 MB
3. Where to use it.mp4	5.2 MB
4. How to do it Steps.mp4	10.9 MB
5. How to do it Example.mp4	10.2 MB
6. Do it.mp4	1.9 MB
7. Review it.mp4	6.2 MB
/.../7. Post-Implementation and Major Problem Review/
1. What is it.mp4	3.7 MB
2. Why use it.mp4	6.4 MB
3. Where to use it.mp4	1.8 MB
4. How to do it Steps.mp4	10.1 MB
5. How to do it Example.mp4	13.0 MB
6. Do it.mp4	1.9 MB
7. Review it.mp4	8.8 MB
/8. Next Steps/
1. Recap.mp4	8.6 MB
2. Where to go.mp4	18.1 MB
/0. Welcome/
1. Welcome.mp4	6.4 MB
2. What you should know.mp4	974.9 KB
/.../1. Introduction to DevOps for ITIL®-Driven Shops/
1. The traditional enterprise IT shop and the .. with digitalization.mp4	17.4 MB
2. DevOps, enterprise DevOps, ITIL®-driven .. challenges.mp4	8.4 MB
3. What DevOps and enterprise DevOps have ..how they differ.mp4	16.3 MB
/.../2. DevOps and Enterprise IT Challenges/
1. Enterprise-level change control and release gates.mp4	12.5 MB
2. Legacy, regulated, and nonautomated environments.mp4	10.9 MB
3. Disparate, siloed teams.mp4	10.1 MB
4. Massive scale.mp4	9.5 MB
/.../3. DevOps and ITIL®-Driven Shops/
1. Values.mp4	11.4 MB
2. Principles.mp4	8.0 MB
3. Methods.mp4	18.1 MB
4. Practices.mp4	26.1 MB
5. Tools.mp4	4.2 MB
/.../4. ITIL®-Driven Shops and DevOps/
1. Services and service management.mp4	6.0 MB
10. Roles.mp4	10.7 MB
11. Technology and architecture.mp4	13.1 MB
2. The service life cycle.mp4	13.4 MB
3. Terminology and key principles and models.mp4	9.1 MB
4. Strategy processes.mp4	15.0 MB
5. Design processes.mp4	17.1 MB
6. Transition processes.mp4	21.6 MB
7. Operations processes.mp4	8.2 MB
8. CSI processes.mp4	2.4 MB
9. Functions.mp4	13.1 MB
/Conclusion/
1. Next steps.mp4	5.2 MB
Total files 170