ITIL | C36DEAA3547D8330AEEE6F3FB3CDE0BF85B9742A

ITIL

Name	ITIL	DOWNLOAD Copy Link Trouble downloading? see How To
Total Size	505.6 MB
Total Files	53
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Hash	C36DEAA3547D8330AEEE6F3FB3CDE0BF85B9742A

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Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar	3.3 MB

Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar	3.7 MB
Charles_T._Betz__-_Data_Architecture_for_ITSM.rar	855.5 KB
Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar	1.4 MB
COBIT Documentation.rar	5.2 MB
Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar	125.1 KB
Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar	952.6 KB
EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar	214.1 KB
extras.rar	68.0 MB
Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar	175.6 KB
HP - IT Service Management Reference Model.rar	26.1 MB
HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar	25.1 MB
ISO 9001-2000 Quality Management System Design.rar	1.0 MB
IT Problem Management - Prentice Hall.rar	1.7 MB
ITIL - основа концепции управления ИТ-сервисами.rar	159.4 KB
ITIL 3.rar	372.0 KB
ITIL Application Management.rar	2.9 MB
itil exam.rar	5.3 MB
ITIL ICT Infrastructure Management.rar	3.7 MB
ITIL Planning to Implement Service Management.rar	3.2 MB
ITIL Service Delivery.rar	4.0 MB
ITIL на практике.rar	122.9 KB
ITIL Поддержка услуг.rar	21.4 MB
Itilium.rar	27.8 MB
ITILupdate.rar	37.3 KB
ITIL_Based_ITSM_The_Application_Developers_View.rar	324.8 KB
ITIL_Glossary.rar	87.6 KB
ITIL_method.rar	404.7 KB
ITIL_ServiceSupport_2.1.rar	7.0 MB
ITIL_Video_lesson.rar	159.4 MB
ITSM Введение ИТ Сервис-менеджмент.rar	23.8 MB
itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar	2.4 MB
ITSMF - IT Service Management - 2003.rar	6.2 MB
IT_Service_Management.A_Companion_to_ITIL.rar	650.1 KB
John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar	6.2 MB
John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar	6.5 MB
McGraw.Hill.IT.Auditing.Dec.2006.rar	3.2 MB
Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar	16.7 MB
me-itil-sdp-helpdesk-smb.rar	151.7 KB
Microsoft_SMF_Guide.rar	10.4 MB
MOF.rar	10.9 MB
NSD.itsm.Kazan.rar	3.7 MB
OGC_Books_lightweight.rar	20.8 MB
OGC_Prince2_3E_2002.rar	2.2 MB
O_Reilly_-_Essential_Microsoft_Operations_Manager.rar	5.9 MB
Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar	1.1 MB
Process_Modeling_and_Simulation_with_ITIL_Framework.rar	3.6 MB
PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar	522.1 KB
Reversing Secrets of Reverse Engineering (Apr 2005).rar	4.1 MB
Service_Level_Management_SLA.rar	679.6 KB
Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar	1.7 MB
XWAVE - ITIL Overview.rar	242.1 KB
Государственный стандарт РФ ГОСТ Р ИСО 9000-2001 'Системы менеджмента к.rar	84.9 KB
Total files 53