Pluralsight ITIL Foundation Lifecycle Phases and Processes | C0BBF44A69CE46D4F5CBBBE841393211F39BAB5A

Pluralsight ITIL Foundation Lifecycle Phases and Processes

Name	Pluralsight - ITIL Foundation Lifecycle Phases and Processes	DOWNLOAD Copy Link
Total Size	455.0 MB
Total Files	132
Hash	C0BBF44A69CE46D4F5CBBBE841393211F39BAB5A

/1.Course Overview/
01.Course Overview.mp4	4.2 MB
01.Course Overview.en.srt	3.5 KB
/10.Service Operation Functions - Units of Organization to Accomplish Work/
51.The Service Desk.mp4	17.5 MB
54.Application Management.mp4	10.0 MB
53.IT Operations Management.mp4	5.3 MB
50.What Is a Function.mp4	4.9 MB
52.Technical Management.mp4	3.0 MB
49.Introduction.mp4	2.3 MB
51.The Service Desk.en.srt	9.9 KB
54.Application Management.en.srt	6.9 KB
53.IT Operations Management.en.srt	3.7 KB
50.What Is a Function.en.srt	2.9 KB
52.Technical Management.en.srt	2.2 KB
49.Introduction.en.srt	1.6 KB
/11.Continual Service Improvement – Introduction - Getting Better All the Time/
56.What Is CSI.mp4	9.1 MB
59.The CSI Approach.mp4	5.5 MB
58.The Deming Cycle and CSI.mp4	4.4 MB
60.The CSI Register.mp4	4.0 MB
57.CSFs, KPIs, and Measurements.mp4	3.6 MB
55.Introduction.mp4	2.8 MB
56.What Is CSI.en.srt	7.5 KB
57.CSFs, KPIs, and Measurements.en.srt	4.9 KB
59.The CSI Approach.en.srt	4.2 KB
60.The CSI Register.en.srt	3.4 KB
58.The Deming Cycle and CSI.en.srt	3.4 KB
55.Introduction.en.srt	2.2 KB
/12.Continual Service Improvement Process - The Seven-step Process/
62.The Seven-step Improvement Process of CSI.mp4	18.9 MB
63.CSI Metrics.mp4	2.8 MB
61.Introduction.mp4	1.7 MB
62.The Seven-step Improvement Process of CSI.en.srt	8.2 KB
63.CSI Metrics.en.srt	3.0 KB
61.Introduction.en.srt	1.1 KB
/13.Preparing for the ITIL® Foundation Exam/
66.How to Sign up for the Exam.mp4	8.9 MB
65.Preparing for the Exam.mp4	8.6 MB
64.Introduction.mp4	1.4 MB
65.Preparing for the Exam.en.srt	5.8 KB
66.How to Sign up for the Exam.en.srt	4.0 KB
64.Introduction.en.srt	1.1 KB
/2.Service Strategy Introduction - It's All About Adding Value/
03.ITIL® Concepts Review.mp4	9.0 MB
05.Purpose, Objectives, and Scope of the Service Strategy Lifecycle Stage.mp4	8.7 MB
06.Business Value of Service Strategy.mp4	7.1 MB
04.Definitions Review.mp4	5.8 MB
02.Introduction.mp4	3.3 MB
07.Service Strategy Processes Overview.mp4	2.9 MB
05.Purpose, Objectives, and Scope of the Service Strategy Lifecycle Stage.en.srt	7.8 KB
03.ITIL® Concepts Review.en.srt	5.4 KB
06.Business Value of Service Strategy.en.srt	4.6 KB
04.Definitions Review.en.srt	4.1 KB
07.Service Strategy Processes Overview.en.srt	2.8 KB
02.Introduction.en.srt	2.1 KB
/3.Service Strategy Processes - Portfolio, Finances, and Relationships/
11.Business Relationship Management.mp4	10.4 MB
10.Financial Management for IT.mp4	10.0 MB
09.Service Portfolio Management.mp4	7.9 MB
08.Introduction.mp4	1.6 MB
10.Financial Management for IT.en.srt	6.8 KB
11.Business Relationship Management.en.srt	6.5 KB
09.Service Portfolio Management.en.srt	6.4 KB
08.Introduction.en.srt	1.0 KB
/4.Service Design Introduction - The Blueprinting Phase/
13.Purpose, Objectives, and Scope.mp4	6.9 MB
17.The Service Design Processes.mp4	5.6 MB
15.Five Major Aspects of Service Design.mp4	5.4 MB
12.Introduction.mp4	3.3 MB
14.Business Value of Service Design.mp4	3.2 MB
16.The Service Design Package.mp4	3.1 MB
15.Five Major Aspects of Service Design.en.srt	5.4 KB
17.The Service Design Processes.en.srt	4.0 KB
13.Purpose, Objectives, and Scope.en.srt	3.9 KB
14.Business Value of Service Design.en.srt	2.8 KB
12.Introduction.en.srt	2.2 KB
16.The Service Design Package.en.srt	2.0 KB
/5.Service Design Processes - Setting the Stage for Successful Delivery/
20.Service Level Management.mp4	13.8 MB
21.Service Catalog Management.mp4	12.2 MB
23.Availability Management.mp4	10.9 MB
25.IT Service Continuity Management.mp4	9.0 MB
26.Information Security Management.mp4	8.9 MB
19.Design Coordination.mp4	8.3 MB
22.Supplier Management.mp4	8.3 MB
24.Capacity Management.mp4	6.8 MB
18.Introduction.mp4	2.8 MB
20.Service Level Management.en.srt	11.7 KB
23.Availability Management.en.srt	8.0 KB
21.Service Catalog Management.en.srt	8.0 KB
26.Information Security Management.en.srt	7.8 KB
19.Design Coordination.en.srt	6.4 KB
22.Supplier Management.en.srt	6.3 KB
24.Capacity Management.en.srt	5.8 KB
25.IT Service Continuity Management.en.srt	5.2 KB
18.Introduction.en.srt	1.5 KB
/6.Service Transition Intro - Adding, Changing, and Retiring Services/
28.Purpose, Objectives, and Scope of Service Transition.mp4	8.1 MB
30.Service Transition Processes Overview.mp4	5.8 MB
29.Business Value of Service Transition.mp4	4.6 MB
27.Introduction.mp4	2.6 MB
28.Purpose, Objectives, and Scope of Service Transition.en.srt	6.3 KB
30.Service Transition Processes Overview.en.srt	4.2 KB
29.Business Value of Service Transition.en.srt	3.5 KB
27.Introduction.en.srt	1.7 KB
/7.Service Transition Processes - Approve, Manage, Deploy, and Document Change/
34.Change Management.mp4	18.9 MB
33.Service Asset and Configuration Management.mp4	13.5 MB
36.Knowledge Management.mp4	11.0 MB
35.Release and Deployment Management.mp4	5.5 MB
32.Transition Planning and Support.mp4	5.5 MB
31.Introduction.mp4	3.1 MB
34.Change Management.en.srt	12.1 KB
33.Service Asset and Configuration Management.en.srt	8.0 KB
36.Knowledge Management.en.srt	7.8 KB
32.Transition Planning and Support.en.srt	4.5 KB
35.Release and Deployment Management.en.srt	4.2 KB
31.Introduction.en.srt	2.1 KB
/8.Service Operation Introduction - Running and Supporting Live Services/
38.Purpose, Objectives, and Scope of Service Operation.mp4	6.3 MB
41.Processes and Functions of Service Operation.mp4	5.3 MB
40.Communication in Service Operation.mp4	3.7 MB
37.Introduction.mp4	3.4 MB
39.Business Value of Service Operation.mp4	3.1 MB
41.Processes and Functions of Service Operation.en.srt	4.5 KB
38.Purpose, Objectives, and Scope of Service Operation.en.srt	4.5 KB
40.Communication in Service Operation.en.srt	2.6 KB
39.Business Value of Service Operation.en.srt	2.6 KB
37.Introduction.en.srt	2.1 KB
/9.Service Operation Processes - Where Services Are Visible to Customers/
44.Incident Management.mp4	13.4 MB
46.Problem Management.mp4	12.5 MB
43.Event Management.mp4	9.0 MB
48.Access Management.mp4	8.6 MB
47.Request Fulfillment .mp4	7.1 MB
45.Incident Management Workflow.mp4	7.0 MB
42.Introduction.mp4	2.9 MB
44.Incident Management.en.srt	11.2 KB
46.Problem Management.en.srt	9.9 KB
48.Access Management.en.srt	8.4 KB
43.Event Management.en.srt	8.1 KB
45.Incident Management Workflow.en.srt	5.5 KB
47.Request Fulfillment .en.srt	3.8 KB
42.Introduction.en.srt	2.2 KB
Total files 132