TutPig com Udemy Mastering Customer Service Skills | 1E097AA1A6FB4F7B3364A55C5D323FA087612340

TutPig com Udemy Mastering Customer Service Skills

Name	[ TutPig.com ] Udemy - Mastering Customer Service Skills	DOWNLOAD Copy Link
Total Size	1.6 GB
Total Files	25
Last Seen	2024-10-16 00:37
Hash	1E097AA1A6FB4F7B3364A55C5D323FA087612340

/
Get Bonus Downloads Here.url	0.2 KB
/.../1 - Introduction to mastery of customer service skills/
1 - Introduction to mastering customer service skills.mp4	134.7 MB
/.../2 - Important definitions in Customer Service/
2 - Customer Service Language.mp4	66.9 MB
2 - The-language-of-customer-service.pdf	664.9 KB
/3 - Skill 1 Selfawareness/
3 - Cultivating-Self-awaress.pdf	513.2 KB
3 - Self-awarenessv3.jpg	1.7 MB
3 - Skill 1 Selfawareness Standing your ground.mp4	183.3 MB
3 - Values.jpg	266.6 KB
/.../4 - Skill 1 Selfawareness What did your learn about yourself/
4 - Skill 1 Selfawareness recap.mp4	34.6 MB
/.../5 - Skill 2 Empathy Act with your heart/
5 - Skill 2 Empathy.mp4	211.3 MB
5 - empathy-map-1-fin.pdf	478.8 KB
5 - empathy-map-2-example.pdf	1.1 MB
5 - empathy-map-2-fin.pdf	1.1 MB
/.../6 - Skills 3 Understanding customers problems/
6 - Recognizing-the-emotions-in-the-expressions-answers.docx	1.5 MB
6 - Skill 3 Understanding customers problems.mp4	397.1 MB
6 - Slide30-emotion-activity.png	862.4 KB
/7 - Skill 4 Curiosity/
7 - Curiosity-puzzle.pdf	604.1 KB
7 - Skill 4 Curiosity Earn the respect of customers.mp4	196.9 MB
/.../8 - Skill 5 Dealing with difficult customers/
8 - Practice-1-the-food-is-not-right.pdf	2.6 MB
8 - Practice-2-refund.pdf	2.5 MB
8 - Skill 5 Dealing with difficult customers Flex your muscles to solve problems.mp4	253.1 MB
8 - elastic-with-credit.png	683.0 KB
8 - empathy-statements.pdf	52.5 KB
/9 - Closing/
9 - Wrapping up.mp4	104.8 MB
/~Get Your Files Here !/
Bonus Resources.txt	0.4 KB
Total files 25